Dear Esteemed Customer

EFTA encourages you to report any misconduct or unethical behavior committed by its staff or parties about the bank or its subsidiaries. These misconduct or unethical behavior should be related to their work or impact their work. You are encouraged to report here and the bank will act on the information accordingly. Such information includes but is not limited to fraud, corruption, harassment, theft, etc.

Feel free to whistle-blow through any of the two options below;

1. Through a third-party platform operating independently from the Bank
   • Toll-Free Number: Tanzania or +225719597958 for Burundi (International Call rate will apply)
   • Email: info@efta.co.tz 
   • Website: www.efta.co.tz
2. Directly contacting the bank through
   • Email: whistleblowing@efta.co.tz
   • By filling the form below, You may provide your names and contacts, or decide to remain anonymous. Your information provided herein will be handled with strict confidentiality.